How can we help you?

An-Nikah is a trusted Muslim matrimonial platform designed to help individuals and families find their perfect life partner the halal, secure, and respectful way. Our platform offers:

• ✓ Verified profiles with detailed information
• ✓ Smart search filters based on your preferences
• ✓ Privacy controls for photos and contact details
• ✓ Family-friendly matchmaking approach
• ✓ Safe and moderated communication

Yes! Basic registration and profile creation is completely FREE. With a free account, you can:

• ✓ Create your detailed profile
• ✓ Browse and search for matches
• ✓ Send limited interests per day
• ✓ View basic profile information

For enhanced features like unlimited messaging, contact details, and priority visibility, check out our Premium Plans.

An-Nikah is open to all Muslims who are genuinely looking for a life partner for marriage. We welcome:

• ✓ Single Muslims (never married)
• ✓ Divorced individuals
• ✓ Widowed individuals
• ✓ Parents/guardians searching on behalf of their children

Minimum age requirement is 18 years for registration.

Creating an account is quick and easy! Follow these steps:

1. Step 1: Click on "Register Free" button on the homepage
2. Step 2: Enter your basic details (name, email, phone, password)
3. Step 3: Verify your email address via OTP
4. Step 4: Complete your profile with personal, educational, and family details
5. Step 5: Upload your photos (optional but recommended)

The entire process takes less than 5 minutes!

For profile verification (optional but recommended), you can submit any ONE of the following:

• ✓ Aadhaar Card
• ✓ PAN Card
• ✓ Passport
• ✓ Driving License
• ✓ Voter ID Card

Don't worry! Resetting your password is simple:

1. Click on "Login" and then "Forgot Password?"
2. Enter your registered email address or phone number
3. You'll receive an OTP for verification
4. Enter the OTP and create a new password

If you face any issues, contact our support team at support@an-nikah.com

To manage your photos:

1. Login to your account and go to "My Profile"
2. Click on "Edit Profile" or the camera icon on your photo
3. Upload up to 5 photos (max 5MB each, JPG/PNG format)
4. Set one photo as your primary display photo

Yes! You can hide your profile anytime:

1. Go to Settings → Privacy Settings
2. Toggle "Hide My Profile" to ON
3. Your profile won't appear in search results
4. You can still login and browse other profiles

When you're ready, simply toggle it back to OFF to make your profile visible again.

To delete your account:

1. Go to Settings → Account Settings
2. Click on "Delete My Account"
3. Select a reason (optional)
4. Confirm with your password

Absolutely! Your privacy is our top priority. We implement:

• 🔒 256-bit SSL encryption for all data transfers
• 🔒 Secure servers with regular security audits
• 🔒 No sharing of data with third parties
• 🔒 Strict privacy controls for contact information
• 🔒 Photo protection features

Read our complete Privacy Policy for more details.

If you encounter inappropriate behavior:

To Block:

1. Visit the user's profile
2. Click on the "⋮" menu icon
3. Select "Block User"

To Report:

1. Click on "Report User"
2. Select the reason for reporting
3. Add any additional details
4. Submit the report

Our moderation team reviews all reports within 24 hours.

Yes! We offer complete photo privacy controls:

• Public: Visible to all registered members
• Protected: Visible only to Premium members
• Private: Visible only to members you approve
• Hidden: Not visible to anyone (for backup)

Go to Settings → Privacy → Photo Settings to configure.

Premium members enjoy exclusive benefits:

• ⭐ Unlimited messaging - Chat with any member
• ⭐ View contact details - Phone, email, WhatsApp
• ⭐ See who viewed you - Know your admirers
• ⭐ Priority profile - Appear at the top of searches
• ⭐ Advanced filters - Find exact matches faster
• ⭐ Read receipts - Know when messages are read
• ⭐ No ads - Clean, distraction-free experience

We accept multiple secure payment options:

• 💳 Credit/Debit Cards (Visa, Mastercard, RuPay)
• 📱 UPI (Google Pay, PhonePe, Paytm)
• 🏦 Net Banking (All major banks)
• 💰 Wallets (Paytm, Amazon Pay)

All transactions are secured with 256-bit encryption.

We offer a satisfaction guarantee:

• ✓ 7-day refund policy for first-time Premium subscribers
• ✓ Refund requests must be made within 7 days of purchase
• ✓ Processing takes 5-7 business days

Read our complete Refund Policy for terms and conditions.

Our smart matching algorithm considers:

• 💫 Partner Preferences: Age, height, education, profession
• 💫 Location: City, state, country preferences
• 💫 Religious Values: Sect, religious practice level
• 💫 Family Background: Family type, values
• 💫 Lifestyle: Diet, habits, interests

You'll receive daily personalized match recommendations based on compatibility!

Sending interest is easy:

1. Browse profiles using search or recommendations
2. Click the ❤️ "Send Interest" button on a profile you like
3. Optionally add a personalized message
4. Wait for them to accept your interest
5. Once accepted, you can start chatting!

Congratulations! When interest is mutually accepted:

• ✓ You'll both receive a notification
• ✓ A chat window opens for direct messaging
• ✓ Premium members can view contact details
• ✓ You can share additional photos privately
• ✓ Schedule a video call through the platform

We recommend involving families at the appropriate stage and proceeding with proper Islamic etiquette. InshaAllah!